Shipping policy

Shipping Information

International Orders:

Please view International delivery times - Australia Post (auspost.com.au) for delivery times to your country

Free Standard International shipping for all orders above AUD130.

Express International USA/NZ Only $24.95

Please view https://auspost.com.au/service-updates/international-delivery-times for current standard delivery times to your country.

Australian Orders:

Free Standard Shipping on all orders above AUD90.

Express Shipping Australia Post 1-3 Business Days $9.95

(These times exclude remote locations, please check with Australia Post Express network coverage here)

Delivery

We’d like you to know that we endeavour to ship our goods within 1-2 business days of you placing your order.

It’s important to us you get your items as quickly as possible and we have happy customers. However we heavily rely on our external shippers (we’d have our own delivery planes and trucks if we could) they may experience longer than expected deliveries during these crazy times, we appreciate your patience if your package is one of the few that gets caught up in delays.

The address details used for the shipment of your order are the exact details supplied by you at the time of ordering. Incorrect details may result in delivery delays so it is important to check these details when ordering.

Free Registered Deliveries generally take between 1 to 28 working days depending on what part of the world you are located in. For example, if you are located in Australia it may take 1 or 2 days, whereas if in Iceland may be up to 28 days. It is important to note that the Customs Agency in the country of destination (where applicable) may delay the delivery of an order for up to 4 weeks for inspection or as a random security measure. This applies to a small percentage of orders shipped and unfortunately is uncontrollable by our staff.

If no one is home for the delivery of your purchase, local postal guidelines will apply.