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Orders may be returned up to 30 days after your orders tracked date of delivery. Returns must be in new condition with original tags attached, unworn, unwashed, and free of any alterations. All returns must be accompanied by the original packaging and any included accessories.
A return label fee applies based on your location and will be deducted from your refund. For exchanges, you’ll receive an invoice, and the return label will be approved once the invoice is paid.
• Australia: $10
• United States: $15
• Canada: $20
If you are not able to comply with these requirements, Belle & Bloom reserves the right to refuse an exchange or store credit on change of mind items. Belle & Bloom will not accept a bank statement as proof of purchase.
Refunds for eligible returns will be processed within 5 business days of receipt. You’ll receive a notification once your refund is issued. Depending on your bank’s processing times, it may take 5–10 business days for the funds to appear in your account.
Our Returns Policy is designed to assist you with your return. The benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Australian Consumer Law (ACL).
Please read our FAQ's below, if you have any further questions, you can contact us!
To track your return, enter the tracking ID from your email on this site.
• If your tracking shows the parcel has arrived, please allow up to 5 business days from the delivery date for your refund or exchange to be processed.
Unfortunately, we can only process refunds to the original payment account used for the purchase. If you experience any issues receiving your refund, please contact your bank for assistance.
An RMA (Return Merchandise Authorization) number is a unique code generated for your return. It helps us and our warehouse identify which order your return parcel is associated with, ensuring a smooth processing of your return.
All returns must be submitted using our portal here. If you are unable to submit your request then please checkout Returns & Exchanges Policy to confirm your order is elegible for a refund. Otherwise please contact us using the Live Chat or Contact Form
We dispatch orders Monday – Friday (excluding public holidays). Most orders ship the same day, and all are fulfilled within 2 business days.
*Please note Once an order is confirmed, we are unable to make any changes.
We offer free standard shipping on orders over $99 to Australia, United States & Canada. International orders over $130
Australia, United States, Canada Standard: $9.95
Australia, United States, Canada Express: $14.95
International Standard: $14.95
International Express: $24.95
Below are the average shipping rates provided by the courier but please be aware that these are estimates and not guarantees.
| Shipping Destination | Standard | Express |
|---|---|---|
| Australia | 3 -5 Business Days | 1 - 3 Business Days |
| United States | 3 - 5 Business Days | 1 - 3 Business Days |
| Canada | 6 - 12 Business Days | 4 - 8 Business Days |
| International | 6 - 25 Business Days | 4 - 20 Business Days |
To track your order, enter the tracking ID from your email on this site.
If your tracking status hasn’t updated for 5 business days, please contact us via Live Chat or our Contact Form.
We aim to ship all orders in one parcel, but in some cases, orders may be split into multiple shipments due to size or stock availability at different locations.
When this happens you will receive a tracking ID for each parcel.
If you haven’t received multiple tracking IDs but expected more than one shipment, please contact us via Live Chat or our Contact Form.
No, duties and taxes are not included in your order total. These charges are determined by your local customs authorities and depend on:
• The sales tax applied by your country for purchases from the U.S.
• Duties and processing fees charged by your country.
We are unable to cover these costs. Please check with your local customs office for more details.
For any questions you have regarding our products you can leave a question directly on the product page and our customer support team will response with 2 business days.
Need help with sizing? No problem! Follow the link here to access our size and measurement guide. You will also find a link to the guide at the top of every product page. If you still need a little extra help, don’t hesitate to reach out to our wonderful customer service team through the contact us page.
Oversized fit products will sit loosely on the body for a look that is all about being effortlessly chic. If you sit between sizes, or are on the smaller end of your size range, we recommend that you size down for products described as having an “oversized fit”. For regular fit products, follow the SizeChart to get the most accurate fit.
Our coats are made from high quality double brushed wool. This process involves treating both sides of the fabric the same way, meaning it is equally soft on the outside as it is on the inside. This comfortable and plush hand feel means we don’t need to use lining, which we love as it allows for softer silhouettes and more lightweight products that will still keep you nice and cosy in the cooler months.
At Belle & Bloom we pride ourselves on our use of high quality fabrics, including double brushed wool and genuine leather. Head on over to ourproduct care guide for all the information you need on looking after all your Belle & Bloom purchases.
We take care to listen to our customers and bring back the favourites so you don’t have to miss out! Simply select the size that you want on the product page and enter your email address. By doing this, you can sit back and relax knowing you will be alerted first as soon as it is back in stock.
Our customer support team is here to help you between 09:00 - 17:30 GMT+11
For sizing details specific to your desired piece, please refer to it’s product page for a more accurate sizing description.
| Size | AU | UK | US | EU | Bust | Waist | Hips |
|---|---|---|---|---|---|---|---|
| XS | 6 | 6 | 2 | 34 | 81 | 63 | 91 |
| S | 8 | 8 | 4 | 36 | 86 | 68 | 96 |
| M | 10 | 10 | 6 | 38 | 91 | 73 | 101 |
| L | 12 | 12 | 8 | 40 | 96 | 78 | 106 |
| XL | 14 | 14 | 10 | 42 | 101 | 83 | 111 |
| Size | AU | US | EU | UK | Length |
|---|---|---|---|---|---|
| 6 | 6 | 6 | 36.5 | 3.5 | 23.8-24.2 |
| 7 | 7 | 7 | 37.5 | 4.5 | 24.6-25.4 |
| 8 | 8 | 8 | 38.5 | 5.5 | 25.4-26.2 |
| 9 | 9 | 9 | 40 | 6.5 | 26.2-27 |
| 10 | 10 | 10 | 41 | 7.5 | 27-27.8 |
| Age | Size | Height | Chest | Waist | Hip |
|---|---|---|---|---|---|
| 5-6y | 6 | 120 | 64 | 58 | 66 |
| 7-8y | 8 | 130 | 68 | 60 | 70 |
| 9-10y | 10 | 140 | 72 | 64 | 74 |
| 11-12y | 12 | 150 | 76 | 68 | 78 |
| Age | AU | UK | EU | US | Length |
|---|---|---|---|---|---|
| 1 | 1 | 1 | 32.5 | 2 | 20.6 |
| 2 | 2 | 2 | 34 | 3 | 21.6 |
| 3 | 3 | 3 | 36 | 4 | 22.2 |
| 4 | 4 | 4 | 37 | 5 | 23.2 |
| 5 | 5 | 5 | 38 | 6 | 24.1 |
By using this code, you agree to these terms and conditions.
• Offer applies only to qualifying orders on belleandbloom.com.
• Limit one $50 AUD e-code per customer.
• Multiple orders do not qualify for multiple codes.
• E-codes will be emailed and can only be redeemed on belleandbloom.com.
• Must be redeemed within 6 months of activation.
* this promo code cannot be combined with other promo codes.
• By participating, you agree to these terms and conditions.